United Kingdom Only

The pages on this website are only directed at United Kingdom residents and comply with the appropriate UK legislation and regulation. This Privacy Policy has been provided to help your understanding of how we collect and use your personal information that is captured when you use this website.

Please visit the Legal page on this website link to find out more about general legal and regulatory information.

Your Privacy

We are committed to protecting your privacy and we will not disclose any information to a third party unless the request is made by you and specific consent is provided in writing or where there is a legal or regulatory obligation to do so.

Customer Information

Pioneer can receive personal information through this website, for example, when the user is entering personal information to obtain an illustration or where an application is completed on-line. However we will only use this information to deliver the services that you have requested and in any event illustrations are not retained and stored on the system once the user has left the website. Please note that we will record the number of visitors to the website and will use this information to evaluate its use.

Cookie Policy

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.

Please note that no part of the Pioneer website utilises cookies.

Web Page Caching

Two types of caching are commonly used in personal computers: memory caching and disk caching. In both cases websites visited will be recorded on the user’s personal computer. Please note that it is the responsibility of the user to manage the cache of their personal computer and as such Pioneer is immune from all liability in this area.

Data Protection Act 1998

Pioneer complies with its obligations under the Data Protection Act 1998. You have the right to request a copy of your Personal Data. This will cost you £10. If you exercise this right the Society has 40 days from receipt of your request and payment to provide the data.

Please write to:

The Company Secretary
Pioneer
Lakeside House
Emperor Way
Exeter
EX1 3FD

Other Websites and Information Security

This Privacy Policy only applies to the Pioneer website.

We have provided within our website links to other websites we consider may be of use to you. These will be subject to their own policies which may not be the same as ours. Please carefully read the privacy policies of these websites before submitting any personal data. We cannot accept responsibility for other websites as we have no control over them.

You should be aware that communications including E mails over the internet are not secure unless they are encrypted.

Pioneer cannot accept responsibility for any unauthorised access or loss of personal information which is beyond our control.